Terms of Use

Welcome to CampusLoop, operated by CampusLoop LLC ("CampusLoop," "we," "us," or "our"). These Terms of Use ("Terms") govern your access to and use of the CampusLoop website, mobile experience, and related services (collectively, the "Service").

By creating an account, accessing, or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not use the Service.

1. Eligibility and Accounts

• You must be at least 18 years old, or the age of majority in your jurisdiction, to use the Service.
• CampusLoop is designed for college and university students. We may require you to verify your status using a valid .edu email address or other proof of enrollment.
• You agree to provide accurate, current, and complete information when creating your account and to update your information as needed.
• You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us promptly of any unauthorized use of your account.
• We may suspend, restrict, or terminate your account at any time if we believe you have violated these Terms or engaged in behavior that is unsafe, fraudulent, or harmful to the community.

2. Campus-Only Marketplace

CampusLoop is a peer-to-peer marketplace where students can buy and sell items with other students on the same campus. Examples include textbooks, electronics, dorm furniture, and other everyday items.

• You may only list items that you own or have the legal right to sell.
• You agree not to list, buy, or sell prohibited items, including but not limited to weapons, drugs, controlled substances, counterfeit goods, stolen property, hazardous materials, or any items banned by your school's policies or applicable law.
• CampusLoop does not take possession of items listed on the platform and does not guarantee the quality, safety, legality, or accuracy of any listing.
• You are solely responsible for reviewing listings, communicating with other users, and deciding whether and how to complete a transaction.

3. Paid Features, Subscriptions, and Virtual Items

CampusLoop may offer optional paid features, including but not limited to: (a) listing boosts or featured placements (each a "Boost"), and (b) subscription plans such as Pro Seller or other seller plans (each a "Subscription"). Together we call these "Paid Features."

3.1 License Only – No Ownership

When you purchase any Paid Feature, you are purchasing a limited, personal, revocable, non-exclusive, non-transferable license to access and use that feature within the Service. You do not own the feature or any underlying rights. Paid Features:

• have no independent cash value;
• are not legal tender and are not redeemable for cash;
• may not be sold, traded, gifted, or transferred to another user or account without our written permission; and
• may be revoked, modified, or discontinued by us as described in these Terms.

3.2 Boosts and Featured Listings

A Boost (such as a 24-hour listing boost) is a time-limited promotional placement that may cause your listing to appear more prominently to users at your campus. You acknowledge and agree that:

• A Boost does not guarantee a sale, a specific number of views, messages, or any particular level of engagement.
• The visibility and performance of a Boost may depend on factors such as user activity, ranking systems, and competing listings.
• Once a Boost begins, it cannot be paused, refunded, or transferred, even if you remove or materially change your listing during the Boost period, except where required by law.

3.3 Subscriptions and Auto-Renewal

Some Paid Features are offered on a recurring subscription basis (for example, Pro Seller). Unless otherwise stated at checkout:

• Subscriptions automatically renew at the end of each billing period at the then-current price, using the payment method on file.
• You can cancel your Subscription at any time in your account settings. Cancellation stops future renewals but generally does not entitle you to a refund for the current billing period, except where required by law or expressly stated otherwise.
• We may change the features, pricing, or eligibility requirements of Subscriptions from time to time. If we make material changes that negatively impact you, we will provide notice where reasonably possible.

3.4 Payments, Fees, and Taxes

Payment processing for Paid Features is handled by third-party providers such as Stripe. By purchasing Paid Features, you also agree to the terms and privacy policies of those providers.

• Fees for Subscriptions, Boosts, or other Paid Features are displayed at the time of purchase and are generally non-refundable.
• Taxes and other charges may be added to your purchase where applicable. You authorize CampusLoop and our payment processors to charge your selected payment method for the full amount, including any applicable taxes.
• We may change our pricing or introduce new fees from time to time. Unless otherwise stated, changes will apply prospectively.

3.5 Refunds and Chargebacks

Except where required by law or explicitly stated otherwise:

• All purchases of Paid Features are final and non-refundable.
• We may, at our sole discretion, provide credits, extensions, or partial refunds in specific situations as a courtesy, but this does not create an obligation to do so in the future.
• If you initiate a chargeback or payment dispute, we may suspend or terminate your access to Paid Features and/or your account while the dispute is under review.

3.6 Platform Changes and Discontinuation

We may modify, suspend, or discontinue any Paid Feature at any time, including for security, technical, legal, or business reasons. If we permanently discontinue a Paid Feature that you have already purchased and not yet fully received, we may, at our discretion:

• Provide an alternative benefit of comparable value;
• Pro-rate a credit to your CampusLoop account; or
• Offer another reasonable form of compensation,

in each case subject to any requirements under applicable law.

3.7 Misuse, Fraud, and Policy Violations

We may restrict, revoke, or terminate your access to Paid Features (without refund) if we reasonably believe that:

• You have violated these Terms, our Privacy Policy, or other CampusLoop policies;
• Your purchase or use of Paid Features involves fraud, abuse, or suspicious activity; or
• Your account has been flagged or suspended for safety, integrity, or legal reasons.

4. User Conduct and Safety

You agree to use the Service in a respectful, honest, and lawful manner. In particular, you agree not to:

• Harass, threaten, or abuse other users, or engage in hate speech or discriminatory behavior.
• Misrepresent your identity, your affiliation with a school, or the condition, ownership, or value of items you list.
• Use the Service for any illegal purpose, including fraud, money laundering, or the sale of illegal or prohibited items.
• Attempt to bypass security measures, access accounts or systems without authorization, or interfere with the normal operation of the Service.
• Post content that is unlawful, misleading, defamatory, obscene, or otherwise objectionable.

When meeting in person to complete a transaction, you are solely responsible for your own safety. We recommend meeting in well-lit, public locations on campus and letting a friend know where you are going. CampusLoop does not control or supervise in-person meetups.

5. CampusLoop's Role

CampusLoop provides a platform that allows buyers and sellers to connect. We are not a party to the actual transactions between users.

• We do not guarantee any user's identity, or the quality, safety, or legality of items listed.
• We do not oversee payment terms or delivery arrangements between users, except for any optional payment tools that may be provided as part of the Service.
• You are solely responsible for evaluating and completing any transaction, including arranging safe meetups and verifying items before purchase.
• To the fullest extent permitted by law, CampusLoop is not liable for disputes, damages, or losses arising from interactions or transactions between users.

6. Content and Intellectual Property

You retain ownership of the photos, descriptions, and other content you upload to CampusLoop ("User Content"), but you grant us a limited license to use that content to operate the Service.

• By posting User Content, you grant CampusLoop a worldwide, non-exclusive, royalty-free, transferable, and sublicensable license to use, reproduce, modify, adapt, publish, translate, display, and distribute your content in connection with operating, promoting, and improving the Service.
• You represent that you have all rights necessary to post your User Content and that it does not infringe or violate the rights of any third party.
• We may remove or modify User Content that we believe violates these Terms, our policies, or applicable law, or that we consider harmful or inappropriate.

The Service and all content, trademarks, logos, and other intellectual property owned by CampusLoop or our licensors are protected by law. You may not copy, modify, distribute, or create derivative works from the Service except as expressly permitted in these Terms.

7. Termination

We may suspend or terminate your access to the Service, with or without notice, if we believe you have violated these Terms, created risk or possible legal exposure for us or other users, or for any other reason in our reasonable discretion.

You may stop using the Service at any time and may request that we close your account, subject to any necessary retention of data as described in our Privacy Policy.

Sections of these Terms that by their nature should survive termination (including, for example, limitations of liability, disclaimers of warranties, and intellectual property provisions) will continue to apply after your access to the Service has ended.

8. Disclaimers

The Service is provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied. To the fullest extent permitted by law, we disclaim all warranties, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that the Service will be uninterrupted, secure, or error-free, or that any information or content obtained through the Service will be accurate, complete, or reliable.

9. Limitation of Liability

To the fullest extent permitted by law, CampusLoop LLC and its owners, employees, partners, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, goodwill, or other intangible losses, resulting from or in connection with:

• Your access to or use of, or inability to use, the Service;
• Any conduct or content of other users or third parties on or through the Service;
• Any content or information obtained from the Service; or
• Unauthorized access, use, or alteration of your transmissions or content.

In no event will our total liability for all claims relating to the Service exceed the greater of (a) the amount you paid to CampusLoop, if any, for Paid Features in the six (6) months immediately preceding the event giving rise to the claim, or (b) one hundred U.S. dollars (US$100).

10. Governing Law and Dispute Resolution

These Terms and any dispute arising out of or relating to them or the Service will be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of laws principles.

Any legal action or proceeding arising out of or relating to these Terms or the Service will be brought exclusively in the state or federal courts located in Arizona, and you consent to the jurisdiction of those courts. You agree to seek your own legal counsel regarding any dispute or claim.

11. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the "Last updated" date at the top of this page. If we make material changes, we may provide additional notice as required by law. Your continued use of the Service after changes go into effect constitutes your acceptance of the updated Terms.

12. Contact Us

If you have questions about these Terms or how CampusLoop works, you can contact us at support@campusloopapp.com.